Internet Management

Description

Internet Management (or IT management) is a crucial discipline that governs how a firm’s information technology resources are managed to align with its needs and priorities. These resources may include tangible investments like computer hardware, software, data, networks and data centre facilities, as well as the staff who are hired to maintain them. Managing this responsibility within a company entails many of the basic management functions, like budgeting, staffing, change management, and organizing and controlling.

This book comprehensively covers the management of resources, including hardware, software, data, networks, and personnel. It addresses core management functions such as budgeting, staffing, change management, organizing, and controlling, alongside technology-specific aspects like software design, network planning, and tech support.

A central theme is generating value through technology by aligning IT and business strategies. The text differentiates IT management from management information systems, emphasizing IT management’s focus on value creation. It explores the evolution from siloed resource management to converged infrastructure environments, which improve application deployment, manageability, and IT resource adaptability to business demands.

The book also delves into the Information Technology Infrastructure Library (ITIL) v3, defining IT infrastructure and outlining best practices for organizing and managing IT operations. It provides a clear, scientific, and technical understanding of the subject, equipping readers with the latest knowledge in the field. The author has a PhD on the subject and is a renowned expert with plentiful experience and knowledge.