Housekeeping Management

Description

The ambit of housekeeping consists of various duties that stretch far beyond simply cleaning a room. Housekeepers look after the budget, control costs, (finance) department purchase, quality checks, obtain the list of vacant rooms that need to be cleaned immediately and list of prospective check-outs in order to prepare work assignments, renovation, repair, and maintenance. Along with the rooms they have the added pressure to maintain hotel standards in all public areas of the property. This requires the aspirant to have efficient time management skills, an interest in aesthetics, good communication skills, high emotional intelligence, etc. 

They are expected to be updated with the current trends and styles. At a supervisory role, people-handling skills are a characteristic of the highest importance. Housekeepers lease out large teams of cleaning staff. They record data concerning work assignments, personnel actions, time cards, prepare periodic reports, etc. As a job it is just as tasking physically as it is mentally. It requires hard work, patience and tolerance and the ability of a person to bring out the best in others even when they are not at their best themselves. The reward for those passionate about this line of work lies in the satisfaction of seeing the completion of a task effectively and efficiently. For many this is a naturally motivating factor. 

This book sheds light on all the various aspects of housekeeping management.